[Regia-NA] OT - MS Service Pack 2 conflicts - resolved!

[J K Siddorn]

Fixed it!

It was a DNS error. With Paul Assheton's help, I created a new firewall rule in Norton. This restored web access.

The Live Update error was a bit more difficult, but if you have the same problem ............

http://service1.symantec.com/SUPPORT/sh...ar_sch_nam

This worked for me so I hope it will help someone else also.

Regards,

Kim Siddorn,
Regia Anglorum

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----- Original Message ----- 
From: "Linda Rice" <vmaa2 at cox.net>
To: "'list-Regia-NA'" <list-regia-na at lig.net>
Sent: Wednesday, September 08, 2004 2:09 PM
Subject: RE: [Regia-NA] OT - MS Service Pack 2 conflicts.


Hi Kim~!

I installed the MS sp2 last week, without incident.  However, it did tell me that my Norton was not
up to date, and I'm supposedly unprotected. Funny, the AV kicks in for virus scans automatically,
just like it always did. (Both for individual messages sent, and the weekly deep scan) I went into
the Norton site and everything seems peachy, but I guess looks could be deceiving.  I have not
received the message that you did.

But, now I have these infernal pop-ups telling me "Do you see the information bar?" or somesuch
nonsense- telling me it blocked something annoying. I just wonder if what it blocked is half as
annoying as those pesky windows. :o> I'm sure there is some easy way to turn that off.... I should
go find it soon.
I've got Spybot, Adaware, Norton, Yahoo and now Microsoft all working hard to keep me safe, clean
and efficient. Ain't technology grand???

Sorry I can't be of better service-

Pax,
::Linda::

 You can't always judge by appearances:
the early bird may have been up all night.

-----Original Message-----
From: list-regia-na-bounces at lig.net [mailto:list-regia-na-bounces at lig.net] On Behalf Of J K Siddorn
Sent: Wednesday, September 08, 2004 7:50 AM
To: Regia UK E-group
Cc: Regia US E-group
Subject: [Regia-NA] OT - MS Service Pack 2 conflicts.

Hi,

I'm getting an apparent conflict with my (then) up to date Norton Internet Security 2003 package
and the recently
downloaded MS service pack 2 for Windows XP.

The Windows firewall is turned off, but I cannot access the Web unless I disable Norton - which
makes it's presence
rather pointless!

Even more worrying is that the Live Update feature no longer works, resulting in this message.

"Unable to connect to host
LU1803: LiveUpdate had an internal error while getting your updates. Your Symantec programs were
not updated."

There is nothing about this on the Symantec pages and I'd welcome your advice.

Regards,

Kim Siddorn,
Regia Anglorum



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